Certain products, services, and content may from time to time be made available to you (“you” or “User”) by Twitch Interactive, Inc. or their affiliates (referred to herein as “us”, “we”, or “Twitch”) in connection with the website available at http://www.twitch.tv, Twitch’s network of websites and software applications, or other products or services offered by Twitch (the “Twitch Services”). By purchasing products, services, or content, including any purchases made as a gift to another user, through the Twitch Services that link to these Terms of Sale (“Ancillary Products and Services”), you signify that you have read, understand, and agree to be bound by the Terms of Sale in effect at the time of purchase (“Terms of Sale”). Your purchases of Ancillary Products and Services and your use of the Twitch Services are also governed by Twitch’s Terms of Service (“Terms of Service”), into which these Terms of Sale are incorporated by reference. For the avoidance of doubt, Section 15 (Disputes) of the Terms of Service, including its sub-sections for Indemnification, Disclaimers; No Warranties, Limitation of Liability, Applicable Law and Venue, and Dispute Resolution; Binding Arbitration, and Section 16 (Miscellaneous) also apply to your purchases of Ancillary Products and Services and your use of those purchases on the Twitch Services.
These Terms of Sale are subject to change without prior written notice, in Twitch’s sole discretion. If Twitch changes these Terms of Sale, and we provide notice, we may do so by sending an email, posting a notice on the Twitch Services, or updating the “Last Updated” date above. Please check these Terms of Sale periodically for those changes. Any modified terms will apply to any purchase made after such changes are posted on the Twitch Services. Therefore, you should review these Terms of Sale prior to each purchase so you will understand the terms applicable to such transaction. If you do not agree to these Terms of Sale, do not make any purchases on the Twitch Services.
请仔细阅读这些销售条款和服务条款,因为它们包含有关您的法律权利、补救措施和义务的重要信息。这些条款包括各种限制和排除,以及规定如何解决争端的争端解决条款。
要在 Twitch 服务上进行购买,您必须是Twitch服务的注册用户,并遵守本销售条款和 服务条款 。您承认您有责任维护您的账户和密码的安全,并限制对其的访问,而且您同意对您的账户下发生的所有购买和其他活动承担责任。Twitch 仅向能够合法使用信用卡进行购买的用户销售其辅助产品和服务。如果您的年龄介于 13 至 18 岁(或您所在州的法定成年年龄),您只能在获得父母或监护人许可的情况下在 Twitch 服务上进行购买。Twitch 保留在任何时候自行决定拒绝或取消订单或终止账户的权利。
Twitch may offer certain Ancillary Products and Services in connection with the Twitch Services on a subscription basis with recurring payments (“Subscription Services”) as disclosed to you when you subscribe to any Subscription Services. Subscription Services may renew automatically, and you agree that we are authorized to charge you for payment on a recurring basis prior to each renewal. You agree that your Subscription Service will renew continuously until you cancel it. Twitch reserves the right to discontinue or modify any subscription fee payment option. If we discontinue or modify a subscription payment option, we will provide notice of such discontinuance or modification by email or through the Twitch Services in advance of the next billing date. If you are signing up under any promotional subscription fee, some additional restrictions may apply. These restrictions, if any, will be provided to you before you sign up for the applicable Subscription Service that is subject to the promotion.
You are responsible for all charges incurred under your account. Twitch reserves the right to deactivate Subscription Services to your account if payment is past due, regardless of the dollar amount.
如果您选择订阅服务(包括任何预付订阅选项、礼品订阅或在预付期满后恢复为每月付款计划的频道订阅),您特此授权 Twitch 在每个适用的付款期开始时自动向您选择的付款方式收取订阅费用,直到您取消订阅服务。在 Twitch 核实您提供给 Twitch 用于付款的信用卡或其他支付信息准确无误,且您的支付方式账户信誉良好后,您或礼品接收人对订阅服务的访问才会建立。
您进一步同意,如果在您购买时向您披露,Twitch 可向您的付款方式收取 Twitch 服务或附属产品和服务的任何其他适用费用,包括任何提前终止费。
You are required to keep your billing information current, complete, and accurate (for example, if you move, be sure to update your billing address, and if you get a new credit/debit card, make sure you update the card number and/or expiration date) and notify Twitch if your selected payment method is cancelled (e.g., for loss or theft).
Twitch reserves the right to suspend or terminate your access to any Subscription Service that is a part of the Twitch Services without notice upon rejection of any charges or if your payment method (or its agent or affiliate) seeks return of payments previously made to Twitch when Twitch believes you are liable for the charges.
You may cancel your Subscription Service at any time by selecting the “Do Not Renew” option under your subscription settings in the relevant Twitch Services. Twitch may cancel your Subscription Service by giving you notice by email or through the Twitch Services.
Either party’s cancellation under the prior paragraph is effective at the end of the current payment period and your Subscription Services will continue until the end of the current payment period. You will not receive a refund for the payment period in which you submit your cancellation.
You may, at any time that you have a Twitch account, purchase a Subscription Service so that you can gift certain services to named Twitch users or viewers or to an unnamed Twitch community member including, but not limited to: advertisement-free viewing of the channel where applicable, access to the subscriber-only chat mode, and subscriber-only channel-specific badges and emotes (a “Gifted Subscription Service”). You may purchase these Gifted Subscription Services at tiered values in accordance with the level of benefits you wish to gift to the Twitch user or Twitch community. In the event that you make such a purchase, the Gifted Subscription Service (and the recipient’s ability to use it) will begin immediately upon completion of your payment in accordance with the process set out in Subscription Service - Automatic Payments.
Once your Gifted Subscription Service has been established, Twitch will notify your gift recipient(s) that you have purchased the Gifted Subscription Services for their benefit and enjoyment (unless you instruct Twitch to keep your identity anonymous), and that they may enjoy the benefit of the Gifted Subscription Services immediately, and for as long as the fixed-term of the Gifted Subscription Service lasts; provided that at all times during such term your gift recipient(s) have a valid Twitch account. Your Gifted Subscription Service will run from the time of your purchase to the expiry of the fixed-term for that Gifted Subscription Service, regardless of when or whether your gift recipient(s) receive(s) notification that the Gifted Subscription Service have become available. All use and enjoyment of the Gifted Subscription Service by your gift recipient(s) will terminate when your Gifted Subscription Service expires. If your gift recipient breaches Twitch’s Terms of Services applicable to them for their use and enjoyment of the Twitch Services following your gift, their use of the Twitch Services may be terminated in Twitch’s sole discretion. Nothing in these Terms of Sale shall entitle any gift recipient(s) to any right of enforcement against Twitch.
Twitch 可能在促销基础上提供或购买的辅助产品和服务可能包括比特("比特"),这是数字内容(即 ,动画表情符号),允许用户使用Twitch服务上的欢呼功能("欢呼")庆祝时刻和表达对特定主播的感谢。用户也可以使用拓展中的比特(定义见下文)来获得或体验其他数字项目或增强功能。辅助产品和服务还可能包括:
比特、奖励和代币合在一起被称为 "数字内容"。
Your use of Digital Content is subject to Twitch’s Terms of Service, including the Bits Acceptable Use Policy, all of which may be amended from time to time by Twitch.
Digital Content has no monetary value (i.e., is not cash or equivalent), and does not constitute currency or property of any type. Digital Content cannot be sold or transferred to third parties, including other Users, cannot be used outside the Twitch Services, and cannot be exchanged for cash or for any other goods or services. Users have no property, proprietary, intellectual property, ownership, or monetary interest in promotional or purchased Digital Content, which remains Twitch Digital Content subject to the Terms of Service. Except as required by applicable law in your jurisdiction, Digital Content is non-refundable. Users may not obtain a refund for Bits that are used or redeemed for Cheering, or in Extensions for digital items or experiences. Tokens that have been used or redeemed will not be returned. You may not purchase, sell, barter, or trade any Digital Content, or offer to purchase, sell, or trade any Digital Content (including for money or any other consideration or items of value whether inside or outside of the Twitch Services). Twitch and Users recognize that any such attempted transfer will be null and void.
尽管 Twitch 可能与接收数字内容的广播公司或扩展开发商分享销售数字内容所产生的收入,但根据 Twitch 与广播公司或开发商之间的唯一协议,数字内容无意作为向广播公司或开发商提供补偿或财务支持的手段,而且 Twitch 不向任何用户保证接收数字内容的任何广播公司或开发商将获得财务利益。
Twitch 不保证数字内容在任何时候或任何特定时间都能提供。Twitch 不保证将在任何特定时间内继续提供数字内容。Twitch 可自行决定修改 "数字内容",这种修改可能使 "数字内容 "更常见或不常见,更可取,更有效,或更实用。Twitch 可自行决定以任何或任何理由立即暂停或终止数字内容,且无需提前通知或承担责任。Twitch 可随时增加获得奖励所需的比特数,撤销任何奖励,并限制任何奖励或奖励的兑换,即使这些变化可能影响数字内容的效用,或获得某些奖励的能力。用户不应依赖任何奖励或奖励级别、类别或级别的持续可用性。
Twitch保留更改和更新数字内容清单的权利,恕不另行通知。Twitch 保留对数字内容和数字内容库存的所有权利、所有权和利益,以及其中所有相关的版权、商标和其他知识产权。除适用法律要求外,任何未使用的数字内容存货将在您的 Twitch 账户终止时被 Twitch 收回。
Twitch allows Users to automatically replenish their available Bits by enrolling in a program that automatically adds Bits to their account using a saved payment instrument upon reaching a specified replenishment threshold. By enrolling in such a program, you authorize Twitch to charge the saved payment instrument provided by the amount specified at enrollment for replenishing your Bits when your account reaches a specified replenishment threshold. Twitch reserves the right to discontinue or modify (including changing the price of Bit bundles) of such a program at any time. If we do so, we will provide notice of such discontinuance or modification, and unless you cancel your enrollment, the new terms (including a price change) will take effect at the time of your next replenishment.
Twitch 保留出于任何理由或无理由停用任何用户的任何 Twitch 服务的权利。一旦用户被停用,该用户积累的任何数字内容都将被收回,并且不得恢复。
Prime Gaming is a collection of membership benefits offered in certain countries by Twitch and its Affiliates to members of the Amazon Prime and Prime Video programs. To receive Prime Gaming benefits, you must link your Twitch account to your Amazon Prime or Prime Video membership account using the tools we provide. Use of Prime Gaming membership benefits is subject to the terms applicable to your Prime membership (United States, Mexico, Canada, Brazil, United Kingdom, Germany, Austria, France, Belgium, Italy, Spain, the Netherlands, Luxembourg, Turkey, United Arab Emirates, Saudi Arabia, Singapore, Japan, or Australia) or, if you are a Prime Video member, the terms applicable to your Prime Video membership. If we provide you with promotional access to Prime Gaming benefits, additional terms may apply, as described in the promotion. Information you provide to Amazon is subject to the applicable Amazon Privacy Notice. We and our affiliates may send you email and other communications related to the program and your benefits (regardless of any settings or preferences related to your Amazon or Twitch accounts).
Twitch 可能提供的辅助产品和服务包括通过 Twitch 拓展 计划提供的某些实物或数字商品。该计划允许广播公司在其频道页面上嵌入互动、定制的内容和应用程序,这些内容和应用程序通常由第三方开发商提供,用户可以通过这些内容和应用程序购买实体物品,也可以用比特获得数字物品。
Twitch 不保证扩展程序开发商将继续提供任何特定的实物或数字商品,也不保证广播公司将在其频道页面上保持特定扩展程序的活跃性,无论时间长短。开发者可以修改在其扩展项目中提供的数字商品,而且 Twitch 可以改变其政策,规定哪些类别的商品可以在 Twitch 扩展项目中提供。随着时间的推移,扩展的开发者可能会废弃他们的扩展或对其进行重大修改。Twitch 不保证扩展功能的任何可用程度,扩展功能可能不时出现不可用的情况。Twitch 可自行决定立即暂停或删除违反我们条款和政策的扩展。上述事件可能在没有事先通知或责任的情况下发生,并使您所获得或购买的物品无法使用或不太常见、可取、有效或实用。
您承认并同意,通过 Twitch 拓展销售的商品的价格或通过 Twitch 拓展获得数字商品所需的比特数可能会在任何时候因任何原因或无原因而改变,恕不另行通知。
Twitch 随后可能使您获得或购买的数字商品只能在 Twitch 服务上使用,并禁止在第三方服务或网站上使用。
您对任何数字商品的使用都要遵守 Twitch 的 服务条款 ,以及相关扩展开发者的任何适用的最终用户许可条款。您可以通过点击 Twitch 在频道页面上提供的归属链接或图标,例如在 Twitch 视频播放器上或在扩展程序的面板底部,了解在特定频道上运行的具体扩展程序的更多信息,包括最终用户许可条款。
除适用法律要求外,您获得或购买的任何未使用的数字商品将在您的 Twitch 账户终止时被收回。Twitch 保留以任何理由或无理由停用用户的任何 Twitch 服务的权利。一旦用户被停用,该用户积累的任何此类货物将被没收,并且不得恢复。
如果 Twitch 拓展计划的数字商品被终止,您可以在宣布计划终止之日起,在 Twitch 自行认为合理的时间内使用您的剩余商品。在终止时,你账户中剩余的任何已购买或积累的项目将被收回,并且不提供任何补偿。
当您通过 Twitch 服务(包括在第三方扩展中)进行购买或收到礼物时,您可以立即访问和使用您购买的辅助产品和服务。因此,除了这些销售条款中的详细规定,在适用法律允许的范围内,购买后不允许取消,我们不提供任何退款或积分,包括但不限于订阅服务的费用。Twitch 保留随时更改之前所述退款政策的权利。
除非在这些销售条款中另有规定,或根据您的司法管辖区的适用法律要求,游戏、游戏内物品和其他数字商品在购买后不可退货,包括在第三方扩展中购买的商品。
如果你在下载或安装游戏或使用在扩展中购买的物品时遇到问题,请联系客户支持。
本退款政策不适用于您因参与 Prime Gaming 计划而获得的物品(无论是游戏、游戏内物品,还是其他数字商品)。
您理解,Twitch 钱包列出了您的可用支付方式,包括您已兑换的任何Twitch 礼品卡。您的 Twitch 钱包并不持有资金,而是跟踪和访问您的支付方式的机制,包括跟踪您的 Twitch 礼品卡余额。
我们接受通过主要信用卡、某些借记卡、PayPal 和/或我们可能通过我们的网站不时向您提供的其他付款方式("付款方式")付款。您需须遵守您选择的付款方式的所有条款和条件。通过 Twitch 服务提交订单,您声明并保证您已被授权使用指定的付款方式,并授权 Twitch 或其指定的付款处理机构对您指定的付款方式收取购买金额,包括所有税费。所有付款均以美元进行,除非通过 Twitch 提供的付款方式提供其他货币。
请注意:我们的支付处理伙伴可能会要求您提供某些个人数据(,例如 ,政府颁发的有效身份证件,您的合法姓名、地址和出生日期),以便通过其金融机构进行支付,并遵守适用的国际、国家、联邦、州和地方法律和法规。他们也可以就付款的任何问题直接与你沟通。
If a purchase has been declined online due to issues with your Payment Method, we may suspend or cancel your order automatically. You are responsible for resolving any problem we encounter in order to proceed with your purchase. If the transaction is not accepted online, please contact customer support via the email address made available to you in connection with the purchase. For purchases on the twitch.tv service, you may use purchasesupport@twitch.tv.
Twitch 可能会根据与 Twitch 服务相关的交易征收额外的交易费,包括适用于从第三方购买的交易费。这种交易费将在你完成相关交易之前向你披露。
您对辅助产品和服务的购买和享受可能受制于额外的第三方法律条款。例如,我们可能会提供第三方游戏开发商和出版商关于在 Twitch 服务上销售数字游戏和游戏内内容的最终用户许可协议。您将受到此类第三方法律条款的约束,我们鼓励您阅读这些条款。
With respect to Ancillary Products and Services you purchase in connection with the Twitch Services, you acknowledge and agree that upon making such Ancillary Products and Services available to you (or to their intended authorized recipients), Twitch will have fully satisfied its obligation to deliver or otherwise provide such products, services, or content, regardless of any failure or inability to use such products, services, or content.
Twitch and its suppliers and licensors continually upgrade and revise the Twitch Services to provide you with new Ancillary Products and Services. Twitch may revise, discontinue, or modify Ancillary Products and Services at any time without prior notice to you, and Ancillary Products and Services may become unavailable without notice. Twitch shall have no liability of any kind if an Ancillary Product or Service that has been ordered is unavailable. If necessary, Twitch reserves the right to cancel an order or substitute an Ancillary Product or Service of equal or greater value when a product, service, or content is unavailable. For example, for pre-paid purchases of multi-month channel subscriptions, in the event a channel stops being available, Twitch is unable to offer you a refund but, upon request, will upgrade you to a Turbo subscription for the number of months remaining on your original subscription.
我们试图在 Twitch 服务上尽可能准确并消除错误;但是,我们不保证任何辅助产品和服务或产品、服务或内容的描述、照片、价格或其他信息是准确、完整、可靠、最新或无错误的。如果在 Twitch 服务、订单确认、处理订单、交付辅助产品或服务或其他方面出现错误,我们有权纠正此类错误,并在必要时相应修改您的订单(包括收取正确的价格),或者取消订单并退还任何收费金额。此外,我们可以选择向您提供一个服务积分,其价值相当于从您的支付方式中收取的金额,以代替本段规定的退款。Twitch 有权决定并不时修改任何此类服务积分的确切性质,包括转换为一种或多种不同类型的辅助产品和服务积分。如果发生错误,您的唯一补救措施是取消您的订单,并获得上述的退款或积分。
您负责支付任何适用的国家、州或地方销售或使用税、增值税("VAT")或与您为自己或作为礼物购买任何产品、服务或内容有关的类似税款或费用。作为为另一方购买订阅或数字产品作为礼物的购买者,该交易的税收或其他费用将根据你的居住国计算。如果您在交易时并未支付这类销售或其他税金或者费用,但之后判定此交易须支付这类税金或费用,您仍需要负责支付,且 Twitch 保留随时向您收取这类税金或其他费用的权利。
Twitch Interactive, Inc.是辅助产品和服务的记录销售商,除非在特定的辅助产品或服务方面另有披露。
These Terms of Sale and the Terms of Service constitute the entire agreement between you and Twitch regarding your purchases of Ancillary Products and Services and your use of those purchases on the Twitch Services, superseding any prior agreements between you and Twitch relating to such purchases. In the event of a conflict between these Terms of Sale and the Terms of Service, the Terms of Sale shall be controlling.
Please visit our Help Desk for more information, contact purchasesupport@twitch.tv, or write to
Purchase Support
Twitch Interactive, Inc.
350 Bush Street, 2nd Floor
San Francisco, CA 94104