Certain products, services, and content may from time to time be made available to you (“you” or “User”) by Twitch Interactive, Inc. or their affiliates (referred to herein as “us”, “we”, or “Twitch”) in connection with the website available at http://www.twitch.tv, Twitch’s network of websites and software applications, or other products or services offered by Twitch (the “Twitch Services”). By purchasing products, services, or content, including any purchases made as a gift to another user, through the Twitch Services that link to these Terms of Sale (“Ancillary Products and Services”), you signify that you have read, understand, and agree to be bound by the Terms of Sale in effect at the time of purchase (“Terms of Sale”). Your purchases of Ancillary Products and Services and your use of the Twitch Services are also governed by Twitch’s Terms of Service (“Terms of Service”), into which these Terms of Sale are incorporated by reference. For the avoidance of doubt, Section 15 (Disputes) of the Terms of Service, including its sub-sections for Indemnification, Disclaimers; No Warranties, Limitation of Liability, Applicable Law and Venue, and Dispute Resolution; Binding Arbitration, and Section 16 (Miscellaneous) also apply to your purchases of Ancillary Products and Services and your use of those purchases on the Twitch Services.
These Terms of Sale are subject to change without prior written notice, in Twitch’s sole discretion. If Twitch changes these Terms of Sale, and we provide notice, we may do so by sending an email, posting a notice on the Twitch Services, or updating the “Last Updated” date above. Please check these Terms of Sale periodically for those changes. Any modified terms will apply to any purchase made after such changes are posted on the Twitch Services. Therefore, you should review these Terms of Sale prior to each purchase so you will understand the terms applicable to such transaction. If you do not agree to these Terms of Sale, do not make any purchases on the Twitch Services.
請仔細閱讀這些銷售條款和服務條款,因為它們包含有關您的法律權利、補救措施和義務的重要信息。其中包括各種限制和排除,以及管理爭議解決方式的爭議解決條款。
要在 Twitch 服務上進行購買,您必須是 Twitch 服務的註冊使用者,並遵守這些銷售條款和 服務條款。您承認您有責任維護您的帳戶和密碼的安全性並限制對您的帳戶和密碼的訪問,並且您同意對您帳戶下發生的所有購買和其他活動承擔責任。Twitch 僅向那些可以使用信用卡合法購物的使用者銷售其輔助產品和服務。如果您的年齡在 13 至 18 歲之間(或您居住州的法定成年年齡),則只有在父母或監護人的許可下,您才能在 Twitch 服務上進行購買。Twitch 保留隨時自行決定拒絕或取消訂單或終止帳戶的權利。
Twitch may offer certain Ancillary Products and Services in connection with the Twitch Services on a subscription basis with recurring payments (“Subscription Services”) as disclosed to you when you subscribe to any Subscription Services. Subscription Services may renew automatically, and you agree that we are authorized to charge you for payment on a recurring basis prior to each renewal. You agree that your Subscription Service will renew continuously until you cancel it. Twitch reserves the right to discontinue or modify any subscription fee payment option. If we discontinue or modify a subscription payment option, we will provide notice of such discontinuance or modification by email or through the Twitch Services in advance of the next billing date. If you are signing up under any promotional subscription fee, some additional restrictions may apply. These restrictions, if any, will be provided to you before you sign up for the applicable Subscription Service that is subject to the promotion.
You are responsible for all charges incurred under your account. Twitch reserves the right to deactivate Subscription Services to your account if payment is past due, regardless of the dollar amount.
如果您選擇訂閱服務(包括任何預付費訂閱選項、禮品訂閱或在預付費期到期時恢復為月度付款計劃的頻道訂閱),您特此授予 Twitch 在每個適用付款期開始時自動向您選擇的付款方式收取訂閱費的許可權,直到您取消訂閱服務。在 Twitch 驗證您提供給 Twitch 用於付款的信用卡或其他付款資訊準確無誤以及您的付款方式帳戶信譽良好之前,不會建立您對訂閱服務的訪問許可權或禮品接收者對訂閱服務的訪問許可權。
您進一步同意,如果在您購買時向您披露,Twitch 可向您的付款方式收取 Twitch 服務或附屬產品和服務的任何其他適用費用,包括任何提前終止費。
You are required to keep your billing information current, complete, and accurate (for example, if you move, be sure to update your billing address, and if you get a new credit/debit card, make sure you update the card number and/or expiration date) and notify Twitch if your selected payment method is cancelled (e.g., for loss or theft).
Twitch reserves the right to suspend or terminate your access to any Subscription Service that is a part of the Twitch Services without notice upon rejection of any charges or if your payment method (or its agent or affiliate) seeks return of payments previously made to Twitch when Twitch believes you are liable for the charges.
You may cancel your Subscription Service at any time by selecting the “Do Not Renew” option under your subscription settings in the relevant Twitch Services. Twitch may cancel your Subscription Service by giving you notice by email or through the Twitch Services.
Either party’s cancellation under the prior paragraph is effective at the end of the current payment period and your Subscription Services will continue until the end of the current payment period. You will not receive a refund for the payment period in which you submit your cancellation.
You may, at any time that you have a Twitch account, purchase a Subscription Service so that you can gift certain services to named Twitch users or viewers or to an unnamed Twitch community member including, but not limited to: advertisement-free viewing of the channel where applicable, access to the subscriber-only chat mode, and subscriber-only channel-specific badges and emotes (a “Gifted Subscription Service”). You may purchase these Gifted Subscription Services at tiered values in accordance with the level of benefits you wish to gift to the Twitch user or Twitch community. In the event that you make such a purchase, the Gifted Subscription Service (and the recipient’s ability to use it) will begin immediately upon completion of your payment in accordance with the process set out in Subscription Service - Automatic Payments.
Once your Gifted Subscription Service has been established, Twitch will notify your gift recipient(s) that you have purchased the Gifted Subscription Services for their benefit and enjoyment (unless you instruct Twitch to keep your identity anonymous), and that they may enjoy the benefit of the Gifted Subscription Services immediately, and for as long as the fixed-term of the Gifted Subscription Service lasts; provided that at all times during such term your gift recipient(s) have a valid Twitch account. Your Gifted Subscription Service will run from the time of your purchase to the expiry of the fixed-term for that Gifted Subscription Service, regardless of when or whether your gift recipient(s) receive(s) notification that the Gifted Subscription Service have become available. All use and enjoyment of the Gifted Subscription Service by your gift recipient(s) will terminate when your Gifted Subscription Service expires. If your gift recipient breaches Twitch’s Terms of Services applicable to them for their use and enjoyment of the Twitch Services following your gift, their use of the Twitch Services may be terminated in Twitch’s sole discretion. Nothing in these Terms of Sale shall entitle any gift recipient(s) to any right of enforcement against Twitch.
Twitch 可能提供的輔助產品和服務,在促銷基礎上或為購買而提供的輔助產品和服務可能包括比特(“比特”),這是數位內容(即動畫表情符號),允許用戶慶祝時刻,並對使用 Twitch 服務上的歡呼功能(“歡呼”)的特定廣播公司表示感謝。用戶還可以使用擴展中的比特(定義見下文)來獲取或體驗其他數位專案或增強功能。輔助產品和服務還可能包括:
比特、獎勵和代幣合在一起被稱為 "數字內容"。
Your use of Digital Content is subject to Twitch’s Terms of Service, including the Bits Acceptable Use Policy, all of which may be amended from time to time by Twitch.
Digital Content has no monetary value (i.e., is not cash or equivalent), and does not constitute currency or property of any type. Digital Content cannot be sold or transferred to third parties, including other Users, cannot be used outside the Twitch Services, and cannot be exchanged for cash or for any other goods or services. Users have no property, proprietary, intellectual property, ownership, or monetary interest in promotional or purchased Digital Content, which remains Twitch Digital Content subject to the Terms of Service. Except as required by applicable law in your jurisdiction, Digital Content is non-refundable. Users may not obtain a refund for Bits that are used or redeemed for Cheering, or in Extensions for digital items or experiences. Tokens that have been used or redeemed will not be returned. You may not purchase, sell, barter, or trade any Digital Content, or offer to purchase, sell, or trade any Digital Content (including for money or any other consideration or items of value whether inside or outside of the Twitch Services). Twitch and Users recognize that any such attempted transfer will be null and void.
盡管 Twitch 可能與接收數字內容的廣播公司或擴展開發商分享銷售數字內容所產生的收入,但根據 Twitch 與廣播公司或開發商之間的唯一協議,數字內容無意作為向廣播公司或開發商提供補償或財務支持的手段,而且 Twitch 不向任何用戶保證接收數字內容的任何廣播公司或開發商將獲得財務利益。
Twitch 不保證數字內容在任何時候或任何特定時間都能提供。Twitch 不保證將在任何特定時間內繼續提供數字內容。Twitch 可自行決定修改 "數字內容",這種修改可能使 "數字內容 "更常見或不常見,更可取,更有效,或更實用。Twitch 可自行決定以任何理由或無理由立即暫停或終止數字內容,而無需提前通知或承擔任何責任。Twitch 可隨時增加獲得獎勵所需的比特數,撤銷任何獎勵,並限製任何獎勵或獎勵的兌換,即使這些變化可能影響數字內容的效用,或獲得某些獎勵的能力。用戶不應依賴任何獎勵或獎勵級別、類別或等級的持續可用性。
Twitch 保留更改和更新數字內容清單的權利,恕不另行通知。Twitch 保留對數字內容和數字內容庫存的所有權利、所有權和利益,以及其中所有相關的版權、商標和其他知識產權。除適用法律要求外,任何未使用的數字內容存貨將在您的 Twitch 賬戶終止時被 Twitch 收回。
Twitch allows Users to automatically replenish their available Bits by enrolling in a program that automatically adds Bits to their account using a saved payment instrument upon reaching a specified replenishment threshold. By enrolling in such a program, you authorize Twitch to charge the saved payment instrument provided by the amount specified at enrollment for replenishing your Bits when your account reaches a specified replenishment threshold. Twitch reserves the right to discontinue or modify (including changing the price of Bit bundles) of such a program at any time. If we do so, we will provide notice of such discontinuance or modification, and unless you cancel your enrollment, the new terms (including a price change) will take effect at the time of your next replenishment.
Twitch 保留出於任何原因或無理由從任何 Twitch 服務中停用任何用戶的權利。一旦用戶被停用,該用戶積累的任何數字內容都將被收回,並且不得恢復。
Prime Gaming is a collection of membership benefits offered in certain countries by Twitch and its Affiliates to members of the Amazon Prime and Prime Video programs. To receive Prime Gaming benefits, you must link your Twitch account to your Amazon Prime or Prime Video membership account using the tools we provide. Use of Prime Gaming membership benefits is subject to the terms applicable to your Prime membership (United States, Mexico, Canada, Brazil, United Kingdom, Germany, Austria, France, Belgium, Italy, Spain, the Netherlands, Luxembourg, Turkey, United Arab Emirates, Saudi Arabia, Singapore, Japan, or Australia) or, if you are a Prime Video member, the terms applicable to your Prime Video membership. If we provide you with promotional access to Prime Gaming benefits, additional terms may apply, as described in the promotion. Information you provide to Amazon is subject to the applicable Amazon Privacy Notice. We and our affiliates may send you email and other communications related to the program and your benefits (regardless of any settings or preferences related to your Amazon or Twitch accounts).
Twitch 可能提供的輔助產品和服務包括通過 Twitch 擴展 計劃提供的某些實體或數字商品。該計劃允許廣播公司在其頻道頁面上嵌入互動、定製的內容和應用程序,這些內容和應用程序通常由第三方開發商提供,用戶可以通過這些內容和應用程序購買實體物品,也可以用比特獲得數字物品。
Twitch 不保證擴展程序開發商將繼續提供任何特定的實物或數字商品,也不保證廣播公司將在其頻道頁面上保持特定擴展程序的活躍性,無論時間長短。開發者可以修改在其擴展項目中提供的數字商品,而且 Twitch 可以改變其政策,規定哪些類別的商品可以在 Twitch 擴展項目中提供。隨著時間的推移,擴展開發人員可能會棄用或顯著更改其擴展。Twitch 不保證擴展的任何級別可用性,擴展可能會不時遇到不可用的情況。Twitch 可自行決定立即暫停或刪除違反我們條款和政策的擴展程式。上述事件可能會在不事先通知或承擔責任的情況下發生,並使您獲得或購買的物品不可用或不太常見,理想,有效或實用。
您承認並同意,通過 Twitch 拓展銷售的商品的價格或通過 Twitch 拓展獲得數字商品所需的比特數可能會在任何時候因任何原因或無原因而改變,恕不另行通知。
Twitch 隨後可能會將您獲得或購買的數字商品設為僅在 Twitch 服務上使用,並禁止在第三方服務或網站上使用。
您對任何數位商品的使用均受 Twitch 服務條款 和相關擴展開發人員的任何適用的最終使用者許可條款的約束。您可以通過點擊 Twitch 在頻道頁面上提供的歸屬鏈接或圖標,例如在 Twitch 視頻播放器上或在擴展程序的面板底部,了解在特定頻道上運行的具體擴展程序的更多信息,包括最終用戶許可條款。
除非適用法律要求,否則您的 Twitch 帳戶終止後,您獲得或購買的任何未使用的數字商品將被 Twitch 沒收。Twitch 保留出於任何原因或無理由從任何 Twitch 服務中停用用戶的權利。一旦用戶被停用,該用戶累積的任何此類商品將被收回,並且可能無法恢復。
如果 Twitch 拓展計劃的數字商品被終止,您可以在宣布計劃終止之日起,在 Twitch 自行認為合理的時間內使用您的剩余商品。在終止時,你賬戶中剩余的任何已購買或積累的項目將被收回,並且不提供任何補償。
當您通過 Twitch 服務(包括第三方擴展程式)進行購買或接收禮物時,您可以立即訪問和使用您購買的輔助產品和服務。因此,除非本銷售條款中另有詳細說明,否則在適用法律允許的範圍內,購買后不允許取消,並且我們不提供任何退款或積分,包括但不限於訂閱服務費用。Twitch 保留隨時變更前述退款政策的權利。
除非本銷售條款中另有規定或您所在司法管轄區的適用法律另有規定,否則遊戲、遊戲內物品和其他數位商品在購買后不可退貨,包括在第三方擴展中購買的物品。
如果您在下載或安裝遊戲或使用在擴展中購買的物品時遇到問題,請聯繫客戶支援。
此退款政策不適用於您因參與 Prime Gaming 計劃而獲得的物品(無論是遊戲、遊戲內物品還是其他數位商品)。
您瞭解 Twitch 電子錢包會列出您的可用付款方式,包括您兌換的任何 Twitch 禮品卡。您的 Twitch 錢包不保存資金,但是一種用於跟蹤和訪問您的付款方式的機制,包括跟蹤您的 Twitch 禮品卡餘額。
我們接受通過主要信用卡,某些轉帳卡,PayPal 和/或我們可能不時通過我們的網站向您提供的其他付款方式(“付款方式”)付款。您需須遵守您選擇的付款方式的所有條款和條件。通過 Twitch 服務提交訂單,即表示您聲明並保證您有權使用指定的付款方式,並授權 Twitch 或其指定的支付處理方向您指定的付款方式收取購買金額,包括所有稅費和費用。所有付款均應以美元支付,除非其他貨幣是通過 Twitch 提供的付款方式提供的。
請注意:我們的付款處理合作夥伴可能會要求您提供某些個人數據(例如,政府簽發的有效身份證件、您的法定姓名、位址和出生日期),以便通過其金融機構進行付款並遵守適用的國際、國家、聯邦、州和地方法律法規。他們也可能就付款的任何問題直接與您溝通。
If a purchase has been declined online due to issues with your Payment Method, we may suspend or cancel your order automatically. You are responsible for resolving any problem we encounter in order to proceed with your purchase. If the transaction is not accepted online, please contact customer support via the email address made available to you in connection with the purchase. For purchases on the twitch.tv service, you may use purchasesupport@twitch.tv.
Twitch 可能會根據與 Twitch 服務相關的交易收取額外的交易費,包括適用於從第三方購買的交易費。該等交易費用將在您完成相關交易前向您披露。
您對輔助產品和服務的購買和享受可能受其他第三方法律條款的約束。例如,我們可能會提供第三方遊戲開發商和發行商的最終使用者許可協定,以在 Twitch 服務上銷售數位遊戲和遊戲內內容。您受此類第三方法律條款的約束,我們鼓勵您閱讀這些條款。
With respect to Ancillary Products and Services you purchase in connection with the Twitch Services, you acknowledge and agree that upon making such Ancillary Products and Services available to you (or to their intended authorized recipients), Twitch will have fully satisfied its obligation to deliver or otherwise provide such products, services, or content, regardless of any failure or inability to use such products, services, or content.
Twitch and its suppliers and licensors continually upgrade and revise the Twitch Services to provide you with new Ancillary Products and Services. Twitch may revise, discontinue, or modify Ancillary Products and Services at any time without prior notice to you, and Ancillary Products and Services may become unavailable without notice. Twitch shall have no liability of any kind if an Ancillary Product or Service that has been ordered is unavailable. If necessary, Twitch reserves the right to cancel an order or substitute an Ancillary Product or Service of equal or greater value when a product, service, or content is unavailable. For example, for pre-paid purchases of multi-month channel subscriptions, in the event a channel stops being available, Twitch is unable to offer you a refund but, upon request, will upgrade you to a Turbo subscription for the number of months remaining on your original subscription.
我們試圖盡可能準確並消除 Twitch 服務上的錯誤;但是,我們不保證任何輔助產品和服務或產品、服務或內容的描述、照片、定價或其他資訊是準確、完整、可靠、最新或無差錯的。如果在 Twitch 服務、訂單確認、處理訂單、交付輔助產品或服務或其他方面出現錯誤,我們有權糾正此類錯誤,並在必要時相應修改您的訂單(包括收取正確的價格),或者取消訂單並退還任何收費金額。此外,為了代替本段規定的退款,我們可能會選擇為您提供服務積分,其價值等於通過您的付款方式收取的金額。Twitch 保留不時確定和修改任何此類服務積分的確切性質的權利,包括轉換為一個或多個不同類型的輔助產品和服務積分。如果發生錯誤,您唯一的補救措施是取消訂單並獲得上述退款或積分。
您負責承擔與您自己購買任何產品、服務或內容有關或作為禮物購買的任何適用的國家、州或地方銷售或使用稅、加值稅 (“VAT”) 或類似稅款或費用。作為另一方的訂閱或數位商品的購買者,該交易的禮物,稅款或其他費用將根據您的居住國計算。如果您在交易時並未支付這類銷售、其他稅金或費用,但之後此交易遭判定須支付這類稅金或費用,您則仍需負責支付,且 Twitch 保留隨時向您收取這類稅金或其他費用的權利。
Twitch Interactive, Inc. 是輔助產品和服務記錄的銷售商,除非另有與特定輔助產品或服務相關的披露。
These Terms of Sale and the Terms of Service constitute the entire agreement between you and Twitch regarding your purchases of Ancillary Products and Services and your use of those purchases on the Twitch Services, superseding any prior agreements between you and Twitch relating to such purchases. In the event of a conflict between these Terms of Sale and the Terms of Service, the Terms of Sale shall be controlling.
Please visit our Help Desk for more information, contact purchasesupport@twitch.tv, or write to
Purchase Support
Twitch Interactive, Inc.
350 Bush Street, 2nd Floor
San Francisco, CA 94104